FAQ
- Leave Data
- Activating custom ticket statuses
- Redacting ticket content
- Can I edit closed tickets?
- Creating a follow-up for a closed ticket
- Can I un-merge tickets?
- Merging tickets
- Viewing and managing your search settings
- About content tags
- Using the new article editor
- Creating articles in the knowledge base
- Branding your help center
- Using Zendesk Admin Center
- Creating ticket triggers for automatic ticket updates and notifications
- Why is the customer's reply not changing the ticket status to open?
- Is there a dark mode for Zendesk Support?
- Installing and configuring the Zendesk Support mobile app